Terms of Use
1. Introduction
Welcome to Root Natural Cosmetics (“we”, “our”, “us”). By accessing or placing an order through our website rootnaturecosmetics.com (“the Website”), you agree to be bound by these Terms of Use. Please read them carefully before using our services.
2. Products & Orders
All products offered on our website are handcrafted natural cosmetics made in Greece. Product images are for illustrative purposes; minor variations in appearance may occur due to the handmade nature of our products. We reserve the right to limit quantities and to refuse or cancel orders at our discretion.
3. Pricing & Payment
All prices are displayed in Euros (€) and include applicable VAT. Payment is processed securely at checkout. We accept major credit/debit cards and other methods shown at checkout. Root Natural Cosmetics reserves the right to change prices without prior notice.
4. Shipping
Orders are processed within 1–3 business days. Delivery times vary by destination. We are not responsible for delays caused by couriers or customs. Shipping costs are calculated at checkout.
5. Returns & Refunds
We accept returns of unopened, unused products within 14 days of receipt. Opened or used cosmetic products cannot be returned for hygiene reasons, unless defective. Please review our full Refund and Returns Policy for details.
6. Intellectual Property
All content on this website — including text, images, logos, product names and designs — is the property of Root Natural Cosmetics and is protected by applicable intellectual property laws. Reproduction without written permission is prohibited.
7. Limitation of Liability
Root Natural Cosmetics shall not be liable for any indirect, incidental or consequential damages arising from the use of our products or website. Our total liability shall not exceed the value of the order placed.
8. Governing Law
These Terms are governed by Greek law. Any disputes shall be subject to the exclusive jurisdiction of the courts of Corinth, Greece.
9. Contact
For any questions regarding these Terms, please contact us at rootnaturecosmetics@gmail.com.
Last updated: June 2025